CRM Applications

Open Source CRM Applications that add value to your Business and Customer Relationships


Open Source CRM Applications have worked wonders for business organizations which want to improve customer/client satisfaction. Customer relationship management software are indispensable for organizations wanting to give their customers a personalized experience. The open source CRM solutions like SugarCRM and vtiger CRM can be fine tuned for different businesses including large and small. Open Eshore, as an Open Source CRM Development Company, aims to deliver scalable open source CRM services to its clients across industry verticals.

We offer complete Open Source Customization solutions so that you can set up an effective CRM system for your business in a short span of time. Our aim is help businesses in managing & improving processes like customer support, marketing campaigns, solving customer queries, product management, accounting and inventory management. We help you streamline these business functions to reduce costs and increase profits. We also offer the facility to hire open source CRM developers on full time, part time, hourly, salary or contractual basis.

Some of the amazing features and advantages offered by open source CRM applications

  • First of all, open source CRM are freely available so you need not spend on acquiring their licenses. This leads to cost-effective CRM development (India) as you only need to spend on development part by hiring a professional CRM Development Company.
  • CRMs like SugarCRM and vtiger CRM centralize huge customer information. This way you can easily access client data and use it in the most profitable manner.
  • Open source CRM applications are flexible enough to attune to different organizational needs.
  • Managing sales activities is certainly not easier. However, with open source CRM software solutions you can manage sales data, leads and advertising campaigns in less time.
  • CRMs like SugarCRM can now be accessed via smart phones like Blackberry, Android etc. so you can take your office wherever you go.

We customize the following open source CRM applications for businesses

  • SugarCRM

    SugarCRM is powered by PHP and is available in both free and commercial editions. It provides basic CRM functionality such as lead tracking, sales management, project management, issue tracking and other interesting features. SugarCRM has powerful features and intuitive user interface provides a gateway to all CRM applications thereby enabling organizations to migrate to SugarCRM for expanding their customer base. Sugar CRM takes business to a new level by integrating the enterprise server software sales model with that of a software-as-a-service model.
  • vtiger CRM

    Vtiger was developed with the intention of being a fully open source CRM application with comparable functionality to SugarCRM and Salesforce.com. It offers reporting, a customer portal and an Outlook plug-in in its free edition, whereas those functions are in paid versions of the other CRM applications. It is specifically designed to meet the requirements of small and medium sized enterprises. Vtiger is written in JavaScript, PHP and Visual Basic. It is compatible with ADOdb, MySQL and PostgreSQL databases. Built on the LAMP/WAMP (Linux/Windows, Apache, MySQL and PHP) architecture, vtiger CRM includes customer-support and -service, marketing automation, inventory-management, multiple database support, security-management, product-customization, calendaring and email-integration features.
  • OpenCRM

    Another popular CRM, OpenCRM is powered by PHP, MySQL and Perl. It helps businesses track clients, in project management, and contracts. OpenCRM offers all features relating to sales, customer service, marketing, account management, price management and even product management. Administrators can easily customize OpenCRM for their business needs and take advantage of features like real time reports, role based security, work flow management and much more.

Our Open Source CRM Solutions include ---

  • Open Source CRM Installation, Implementation and Configuration

    Open Eshore has the necessary expertise to help its clients in installing and configuring open source CRM applications. We will help you install CRM systems on web servers. These systems will be properly configured to suit your business requirements. We even help you implement CRM projects in the most profitable manner.
  • Open Source CRM Customization

    Customization is the need of the hour. With custom CRM solutions you can easily attract target customers and retain existing ones. Our open source CRM software customization solutions include customizing sales and lead tracking, marketing features, customer support, handling customer queries and lot more. In case if you have a specific requirement, just let us know and we will take of it in the manner you want.
  • Open Source CRM Support & Maintenance

    Maintenance on a periodic basis is essential for the smooth functioning of your CRM systems. We have an array of support & maintenance plans for open source CRM software to offer. Select the one that best suits your requirement. Our open source CRM software experts will help you optimize the performance of software like SugarCRM, vtiger CRM and OpenCRM.
  • Open Source CRM Integration

    Open source CRM integration solutions allow you to expand your business easily and in a simpler manner. We help you integrate CRM applications with third party applications, content management systems, telecommunications systems, e-commerce solutions, ERP applications and lot more as per you requirements. Our integration services will help you reach new business heights in a cost-effective manner.
  • Open Source CRM Upgradation

    It is utmost essential to upgrade your existing CRM systems in order to improve its features and functionalities. The upgraded versions of CRM allow you to sell more, attract new customers and increase profits. Our CRM developers are well-trained so that they can upgrade your systems in the most reliable manner. Our team helps you upgrade both CRM versions and editions.
  • Open Source CRM Migration

    Want to migrate from existing CRM to a new one? Need an advanced CRM so that it helps in business expansion? Our Open Source CRM Migration services will help migrate from one platform to another in an easier, simpler and less time. We take utmost care during the migration process so that none of your crucial data is lost.
  • Open Source CRM Module Development

    We have extensive experience in designing, developing, customizing and installing modules for CRM systems such as SugarCRM, vtiger CRM and OpenCRM. The modules are well-designed so that you can easily accomplish a variety of tasks such as document generation, PDF creation, customer management, pricing, payment information and lot more. The CRM modules developed by our team are well-tested for performance, scalability and version compatibilities.
  • Open Source CRM Consulting

    Confused regarding which open source CRM application to use? Consult out CRM experts for enhancing your overall business activities. They will analyze your business needs and accordingly advise the best CRM solution. Our CRM Consulting Services are designed in such a manner so as to offer maximum benefit to you as well as your customers. Our CRM Consultants will even help you identify bottle-necks in your business processes so that you can reduce day to day expenses. They even develop and help you implement CRM strategy to enhance customer satisfaction and loyalty.

Benefits offered by our complete CRM solutions

  • Our custom CRM solutions help you gain insights about customer behaviour. With this you can improve your marketing campaigns and server customers in a better manner.
  • We help you centralize business processes which in turn enhance sales and customer retention.
  • Better up-selling and cross-selling opportunities.
  • Customized CRM Applications help you understand customers and clients.
  • Know which customers are profitable and which are not.
  • Reduction in operating costs and manpower expenses.
  • Increased productivity for all business processes.

Project

  • SugarCRM 
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